Purpose of the Programme

This training course is designed to equip employees at all levels with the necessary skills, knowledge and capacity to effectively lead and manage change across the organisation.

Specific Learning Outcomes

  • Understand the role of change agents and the importance of change management in driving successful organisational change.
  • Develop a change management plan that aligns with organisational goals and objectives.
  • Build effective change communication and engagement strategies to gain support and commitment from stakeholders.
  • Identify and manage resistance to change using proven techniques and tools.
  • Develop and implement sustainable change initiatives that foster a culture of continuous improvement.
  • Build personal resilience and leadership skills to effectively lead and manage change in challenging and uncertain environments.

Benefits of Attendance

  • Improved change management skills and capacity across the organisation.
  • Greater awareness and understanding of the role of change agents in driving successful organisational change.
  • Enhanced ability to communicate and engage with stakeholders in the change process.
  • More effective management of resistance to change and increased buy-in from stakeholders.
  • Development of sustainable change initiatives that foster a culture of continuous improvement.
  • Increased personal resilience and leadership skills to effectively lead and manage change in challenging and uncertain environments.

Programme Detail / Outline

Understanding the Role of Change Agents and Change Management

  • Definition and importance of change management
  • Role and responsibilities of change agents
  • Change management methodologies and frameworks
 

Developing a Change Management Plan

  • Aligning change initiatives with organisational goals and objectives
  • Stakeholder analysis and engagement strategies
  • Change impact analysis and risk management
  • Metrics and measurement of change success
 

Building Effective Change Communication and Engagement Strategies

  • Communication planning and messaging
  • Engagement strategies and tactics
  • Addressing stakeholder concerns and feedback
  • Leveraging technology to support change communication and engagement
 

Identifying and Managing Resistance to Change

  • Understanding the sources of resistance to change
  • Strategies and tactics for managing resistance
  • Communicating change benefits and managing change expectations
  • Addressing cultural and behavioral barriers to change
 

Developing Sustainable Change Initiatives

  • Building a culture of continuous improvement
  • Sustaining change momentum and monitoring progress
  • Identifying opportunities for further improvement and innovation
 

Building Personal Resilience and Leadership Skills

  • Coping with ambiguity and uncertainty
  • Developing personal resilience and mental toughness
  • Leading and managing change with emotional intelligence
  • Navigating complex and challenging change environments

duration and delivery

This delivery of our programme is available online and is designed to accommodate the busy schedules of today’s professionals! 

Don’t get stuck online for eight hours a day! Our Empowering Change Agents (Developing Change Management Skills and Capacity Across the Organisation) programme is conducted through several workshops over six weeks. 

The programme is delivered through a flexible combination of self-study and virtual facilitator-led sessions. We use a combination of presentations, “lectures”, case studies, videos, group discussions, and hands-on exercises. Participants will also have access to online resources and materials to support their learning and development.

Upon registration you will receive a link to access the online programme material which you can work through at your own pace. There are six modules, and most participants find that one hour each week is all that is required to keep pace.

In addition, our cohort meets online once each week for a 2-hour for a facilitator-led session. These sessions elevate your learning experience by bringing together the cohort, and the Change Capabilities facilitator / SME, to discuss that week’s module and work through the content collaboratively.

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